To place an order, simply follow these steps:

1. Browse our products and select the items you want.

2. Click on the "Add to Cart" button.

3. Review your cart and proceed to checkout.

4. Enter your shipping information and payment details.

5. Confirm your order, and you’re all set!

Once an order is placed, it is processed quickly to ensure timely delivery.

However, if you need to make changes or cancel your order, please contact us as soon as possible at [email protected]. We will do our best to accommodate your request.

We accept payment methods including:

• Credit and debit cards (Visa, MasterCard, American Express, Discover, JCB, UnionPay)

• Google Pay

• Apple Pay

• Link

Once your order is shipped, we’ll send you a tracking number. You can use this number to check the status of your delivery on the carrier’s website.

For eligible orders under $20, you can choose LetterTrackPro — a low-cost shipping option with built-in limited tracking.

All sales are final. Once a purchase is completed, it cannot be canceled, returned, or refunded for any reason, except as required by law or at our sole discretion.

We are not responsible for lost, delayed, or damaged packages once they have been accepted by the carrier (USPS, UPS, etc.). Any claims for loss or damage must be filed directly with the carrier.

If a return is authorized by us in writing, the buyer is responsible for all return shipping costs, and items must be returned in their original condition.

Please review your order carefully before completing your purchase. For any questions, contact [email protected] before placing your order.

If your order hasn’t arrived within the estimated delivery time:

Check tracking — Use the tracking number provided in your shipping confirmation to see the latest updates.

Wait a few extra days — Delays can occur due to weather, holidays, or carrier issues.

Contact the carrier —

USPS: Call 1-800-275-8777 or visit USPS Missing Mail

UPS: Call 1-800-742-5877 or visit UPS Help Center

Reach out to us — If the carrier cannot locate your package, contact our support team with your order number. We’ll work with you to resolve the issue.

Note: USPS and UPS investigations can take up to 7–10 business days. We are unable to issue replacements or refunds until the carrier confirms the package as lost.

You can reach our customer service team by emailing [email protected]. Our team happy to assist with any questions or issues.

LetterTrackPro is a simple, affordable way to provide limited tracking updates for items sent through regular stamped First-Class Mail. It’s perfect for low-cost shipments, such as trading cards under $20—where full USPS tracking isn’t necessary or cost-effective.

• Cheaper than upgrading to USPS Package Service

• Provides basic proof of delivery for peace of mind

• Helps reduce “item not received” claims

• Ideal for cards worth less than $20

Since this is a basic tracking service, we cannot guarantee recovery of lost items. For higher-value shipments, we recommend USPS First-Class Package Service or Priority Mail with full tracking and insurance.